FAQs

Please feel free to contact us with any further questions you may have.

 

General Questions:
What does Winsor Fireform do?
How long has Winsor Fireform been in business?
Why should I choose porcelain enamel for my graphics or signage project?
Will the colors on the panels fade over time?
How does porcelain compare to other signage for outdoor use?
How versatile are Winsor Fireform products?
What is Winsor Fireform’s warranty?

 

Sales Questions:
How long does it take to get a quote?
How much does porcelain signage cost per square foot?

 

Art/Design Questions:
Does Winsor Fireform have an in house design service?
What can I provide for artwork?
Am I limited in my choice of colors?

 

Production Questions:
What is the turnaround or lead time?
What is the largest size you can do?
Can you do complicated shapes?
What is the scope of Winsor Fireform's work?

 

Installation:
What options do I have for mounting my porcelain panels?
How do I go about getting the mounting or framing system manufactured and installed?

 

Safety:
How secure are the mounting systems? Can they sustain high winds without blowing off and causing a safety hazard?
Are there any sharp edges on the panels that I need to worry about?

 

Compliance:
Do you comply with the Buy America requirements?
Are your materials made from recycled content? Can the finished product be recycled?

 

 

General Questions:

 

What does Winsor Fireform do?    Back to top
Winsor Fireform creates the world’s finest porcelain enamel signage and graphics through creative design, superior craftsmanship, and total commitment to customer satisfaction.

 

How long has Winsor Fireform been in business?    Back to top
Winsor Fireform has been in business for over thirty years.

 

Why should I choose porcelain enamel for my graphics or signage project?    Back to top
Not only is porcelain enamel beautiful, but it is also the most durable sign medium available. UV rays and extreme weather do not affect it. Its nonporous surface resists most forms of graffiti which makes it extremely easy to clean and maintain.

 

Will the colors on the panels fade over time?    Back to top
No. Porcelain enamel is one of the most durable materials available in the world, period, but it is also renowned for it’s resistance to UV damage. Winsor Fireform even offers a 25 year warranty against perceptible fading. For more information on our warranty please visit our warranty page, or contact us.

 

How does porcelain compare to other signage for outdoor use?    Back to top
Porcelain enamel is the most durable signage medium available for outdoor applications.  The inorganic glass coating forms a molecular bond to the steel and this bond makes porcelain enamel impervious to the elements.  Its nonporous surface also resists graffiti and makes it extremely easy to clean and maintain.

 

How versatile are Winsor Fireform products?    Back to top 
Very. Because of their resistance to fading, rust, mildew, moisture, oxidation, salt spray, fire, and other damage, Winsor displays are the perfect choice for any outdoor environment as well as any indoor display.

 

What is Winsor Fireform’s warranty?    Back to top
Simply stated, the best in the business. At Winsor Fireform, we are committed to the highest quality standards. As a result, we proudly stand behind our exceptionally crafted porcelain enamel products with a full lifetime limited warranty against fading, discoloration, or gloss reduction from UV exposure.  For a more detailed description of our warranty and replacement costs, contact us.

 

 

Sales Questions:

 

How long does it take to get a quote?    Back to top
In most cases, cost estimates can be provided within two working days after the receipt of customer specifications.

 

How much does porcelain signage cost per square foot?    Back to top
There are generally too many factors involved to provide a square foot cost.  Quantity, fabrication details, complexity of graphics, and number of colors can all affect pricing.  It is best to contact us for a custom quote with as much information as you can supply.

 

 

Art/Design Questions:

 

Does Winsor Fireform have an in house design service?    Back to top
Yes, we offer full graphics and illustration capabilities to our clients as well as providing support to their project designers.

 

What can I provide for artwork?    Back to top
We have provided the Art File Specifications in the Company Info >> Art Department Specs & Guidelines section of this web site, which clearly outlines what kinds of artwork files are acceptable. We will gladly review your files at any time free of charge; we recommend that you first contact us to discuss the details.

 

Am I limited in my choice of colors?    Back to top
No, you are not; you have a wide choice of color options. Not only can we produce high quality four-color-process images, but we also currently have a library of spot colors exceeding 17,000 active formulations. In addition to our massive library, we employ talented color chemists who can match any color you desire.

 

 

Production Questions:

 

What is the turnaround or lead time?    Back to top
A number of factors can affect turnaround times including the size and complexity of the project, and our current shop workload.  We are always willing to accommodate your schedule within reason.  Once we have all the necessary material to produce your project, an agreeable schedule will be negotiated. 

 

What is the largest size you can do?    Back to top
Winsor Fireform is capable of producing panels in many sizes. As a general guideline, the maximum panel size is 5’ x 8’.  However; we are very skilled at producing panels with graphics that match the surrounding panels perfectly to create a much larger image. For an example of this, go to the Griffith Observatory section of our portfolio.  If you are uncertain, feel free to contact us to discuss your project.

 

Can you do complicated shapes?    Back to top
Yes, although the extreme temperatures of the firing process can create a problem in maintaining a particular shape. Therefore, it is best to consult with us about the possibilities and limitations of fabrication.

 

What is the scope of Winsor Fireform's work?    Back to top
No job is too big or too small, and Winsor Fireform is always willing to accept challenging projects which allow us to expand our skills. For a quote, please contact us.

 

 

Installation Questions:

 

What options do I have for mounting my porcelain panels?    Back to top
There are several mounting and framing options available. Please visit our Framing and Mounting Systems info page or our Fireform Fabrication Gallery for more information or contact us.

 

How do I go about getting the mounting or framing system manufactured and installed?    Back to top
If you choose to use one of our frame systems, we will provide them as part of your project. However, if you choose to use any other type of mounting and framing system then you will need to make your own arrangements. While we do not do installation, we can offer guidance and suggestions.

 

 

Safety:

 

How secure are the mounting systems? Can they sustain high winds without blowing off and causing a safety hazard?    Back to top
All of our exterior signage should be mounted according to local sign regulations. You will be given the appropriate instructions and information on the top quality materials to achieve the highest quality mounting.

 

Are there any sharp edges on the panels that I need to worry about?    Back to top
No. The entire panel will be coated in porcelain enamel and will not have sharp edges.